Quality Home Care Services

At Care-Finesse Ltd, our objective is to provide exceptional, person-centred care and support to individuals within the comfort and familiarity of their own homes. We empower individuals to live autonomously, safely, and with dignity—ensuring that each person feels esteemed, valued, and supported in achieving their personal aspirations. 

We are dedicated to fostering well-being, choice, inclusion, and respect in all our endeavours. Our methodology embodies the principles articulated in the Health and Social Care Standards: My support, my life.

We strive to uphold the core principles of:

Dignity and Respect

Compassion

Inclusion

Responsive, Person-Centred Care

Holistic Wellbeing

Our values delineate our identity, inform our operational methodologies, and sculpt the quality of care we provide.

Respect: 

We honour and uphold the dignity of every individual, acknowledging their inherent rights, cultural backgrounds, and unique identities.

Empowerment: 

We enable individuals to exercise their autonomy and retain dominion over their lives.

Integrity: 

We embody honesty, accountability, and transparency in every endeavour we undertake.

Compassion:

We hold a profound regard for others, engage in attentive listening, and act with kindness and empathy.

Excellence: 

We are unwavering in our dedication to delivering care of the utmost quality, through a commitment to perpetual learning and enhancement.

Collaboration:
We collaborate with individuals, families, professionals, and communities to attain the most favorable outcomes possible.

To realise our aspirations, Care-Finesse Ltd is guided by the following objectives: 

Deliver Tailored, Exceptional Care: 

We provide care and support meticulously customised to meet each individual’s distinctive needs, preferences, and desired outcomes. 

“I experience exemplary care and support that is precisely aligned with my requirements.” – HSCS 1.19.

Promote Choice, Rights, and Involvement: 

We actively engage individuals in all decisions concerning their care and support, honouring their rights and preferences at every juncture—even in instances where their capacity may be compromised. “I am empowered to comprehend and uphold my rights.” – HSCS 2.3 “My perspectives will consistently be solicited, and my choices respected, including in circumstances where I possess a diminished capacity to fully exercise my own decisions.” – HSCS 2.11.

Support for Autonomy and Empowerment: 

We ardently advocate for and facilitate individuals in their pursuit of living as autonomously as possible within the sanctity of their own homes and communities, for as long as it remains safe and judicious.

Maintain a Skilled and Compassionate Workforce:

Our team members are meticulously trained to the highest standards and guided by the Scottish Social Services Council (SSSC) Codes of Practice, ensuring that every interaction is imbued with respect, courtesy, and compassion. 

“I experience individuals engaging with me in a manner that is both courteous and respectful.” – HSCS 3.1

Promote Holistic Well-being: 

We remain steadfast in our dedication to nurturing the physical, emotional, and mental wellbeing of each individual entrusted to our care. “I am empowered to cultivate emotional resilience, possess a profound sense of agency, and proficiently navigate my interpersonal relationships.” – HSCS 1.10.

Commit to Quality Assurance and Continuous Improvement: 

Through persistent evaluation, constructive feedback, and introspective assessment, we consistently refine our service delivery in accordance with the standards set forth by the Care Inspectorate and prevailing best practices.